Repair
If it breaks, we repair it
One fixed fee, whatever the fault: S$75 on Cinch Plus, S$25 on Cinch Max. We collect your device and bring it back.
Three plans. One question.
Cinch Core, Cinch Plus or Cinch Max, chosen at checkout. Each step up includes more, from fixed-fee repairs to device swaps and early upgrades.
More than repairs
What your plan includes
Repair, a swap, an early upgrade and loyalty earn. The damage waiver is one part of it.
Swap
Never stuck without a phone
Cinch Max sends a swap device for S$125 in place of the repair fee.
Upgrade
Upgrade in your last 6 months
On Cinch Max, move to a new device and a new term in your last 6 months, with no early termination fee.
Points
Earn points faster
Cinch Plus earns 1.2× points. Cinch Max earns 1.5× points.
Member deals
Member rates and priority support
Offers and member rates on both paid plans. Priority support on Cinch Max.
Side by side
Compare the plans
| Feature |  |  |  |
|---|---|---|---|
| You pay per repair | Full repair cost, plus S$25 logistics | S$75S$75, any fault | S$25S$25, any fault |
| Repair frequency | Not included. Repairs are billed to you | One a year1 every 12 months | One per six mo1 every 6 months |
| Swap, next day | NoNot included | NoNot included | S$125S$125 instead of the repair fee |
| If we can’t fix it | You purchase it at the quoted purchase price | You purchase it at the quoted purchase price | Replaced for a fee |
| Upgrade early | — | — | In your last 6 months, with no early termination fee |
| Loyalty earn | Standard | 1.2× points | 1.5× points |
| Member deals and partner offers | — | Included | Included |
| Added to your monthly subscription | +S$0/mo | +S$4.99/mo | +S$12.99/mo |
Prices are for standard devices.
The same on every plan
Manufacturer’s warranty, repair by an approved repairer, and fair wear and tear never charged. Loss and theft are not included on any plan. Damage found at the end of your term is handled as a service request.
What the damage waiver excludesCinch Plus and Cinch Max fees include GST, collection and return.
Deals
Exclusive offers
View all dealsSamsung
4% Off
Galaxy Z Fold7
Samsung
4% Off
Galaxy Z Fold7
Samsung
4% Off
Galaxy Z Flip7
Samsung
7% Off
Galaxy Tab S10 Ultra (Wifi)
Samsung
7% Off
Galaxy Tab S10 Ultra (Wifi)
Samsung
7% Off
Galaxy Tab S10 Ultra (Wifi)
Samsung
4% Off
Galaxy Tab S10+ (Wifi)
Samsung
8% Off
Galaxy Tab S9 Ultra (Wi-Fi)
Common questions
You can upgrade to a new device, swap it or return it. Cinch owns the device throughout your term, and we’ll show your options in your account before it ends. Love it? Keep it. You can buy your device anytime after your first month, and your buyout price is always shown in your account.
Yes. An Early Termination Fee applies, and we’ll show you the exact amount before you confirm. On Cinch Max, upgrading in your last 6 months has no early termination fee.
Nothing changes. Your existing subscription continues at no extra charge, with the same damage waiver and the same monthly price. There’s nothing you need to do. When you start a new subscription, you’ll choose a plan at checkout.
Not at the moment. Your subscription runs to the end of its term.
You choose once at checkout, and your plan stays the same for your whole term. You can choose again on your next subscription.
Loss and theft aren’t included on any plan. If your device is lost or stolen, you’re responsible for its value.
